Return Policy

Each order is a custom product matched specifically at the time of order. Each

order is made by PANTONE’s specifications to match the PMS number in the

Pantone PMS book of the current year. Please consider that the garment on

which the ink is applied can affect the shade. The number of application passes

can also affect tonality. We do our very best to make the closest match as

possible, however, due to the variables in custom inks once the order has been

made there are no returns or refunds. On request, a picture of a sample ink

beside the PMS number can be emailed or texted before finalizing the order. This

is highly recommended but will only occur if requested at time of order. If a color

sample photo is requested, the final product will not be shipped until confirmation

to proceed is received. Once again, once an ink is shipped the order is final.

 

Shipping Policy

All orders will be mixed and shipped within 2 business days. We strive

to have all orders arrive to you within 4 business days. You can choose to

expedite orders and shipping. Additional fees will apply for rush orders. If an rush

order is unable to be completed in the timeline requested, the order will be

cancelled and charges will not incur.