Each order is a custom product matched specifically at the time of order. Each
order is made by PANTONE’s specifications to match the PMS number in the
Pantone PMS book of the current year. Please consider that the garment on
which the ink is applied can affect the shade. The number of application passes
can also affect tonality. We do our very best to make the closest match as
possible, however, due to the variables in custom inks once the order has been
made there are no returns or refunds. On request, a picture of a sample ink
beside the PMS number can be emailed or texted before finalizing the order. This
is highly recommended but will only occur if requested at time of order. If a color
sample photo is requested, the final product will not be shipped until confirmation
to proceed is received. Once again, once an ink is shipped the order is final.
All orders will be mixed and shipped within 2 business days. We strive
to have all orders arrive to you within 4 business days. You can choose to
expedite orders and shipping. Additional fees will apply for rush orders. If an rush
order is unable to be completed in the timeline requested, the order will be
cancelled and charges will not incur.